PRIVACY POLICY
Last updated January 10, 2024
This privacy notice for ShoppersParadise ("we,"
"us," or "our"), describes how and why we
might collect, store, use, and/or share ("process") your information
when you use our services ("Services"), such as when you:
Questions or concerns? Reading this
privacy notice will help you understand your privacy rights and choices. If you
do not agree with our policies and practices, please do not use our
Services. If you still have any questions or concerns, please contact us
at info@shoppersparadise.nl.
This summary provides key points from our privacy notice, but you can find
out more details about any of these topics by clicking the link following each
key point or by using our table
of contents below to
find the section you are looking for.
What personal information do we process? When you visit, use, or navigate our Services, we may process
personal information depending on how you interact with us and the Services,
the choices you make, and the products and features you use. Learn more
about personal information you disclose to
us.
Do we process any sensitive personal information? We do not process sensitive personal information.
Do we receive any information from third parties? We do not receive any information from third parties.
How do we process your information? We process your information to provide, improve, and administer our
Services, communicate with you, for security and fraud prevention, and to
comply with law. We may also process your information for other purposes with
your consent. We process your information only when we have a valid legal
reason to do so. Learn more about how we process your information.
In what situations and with which parties do we share personal
information? We may share information
in specific situations and with specific third parties. Learn more
about when and with whom we share your
personal information.
How do we keep your information safe? We have organizational and technical processes and
procedures in place to protect your personal information. However, no
electronic transmission over the internet or information storage technology can
be guaranteed to be 100% secure, so we cannot promise or guarantee that
hackers, cybercriminals, or other unauthorized third parties will not
be able to defeat our security and improperly collect, access, steal, or modify
your information. Learn more about how we keep your information
safe.
What are your rights? Depending
on where you are located geographically, the applicable privacy law may mean
you have certain rights regarding your personal information. Learn more
about your privacy rights.
How do you exercise your rights? The easiest way to exercise your rights is by by contacting us at info@shoppersparadise.nl. We will consider
and act upon any request in accordance with applicable data protection laws.
Want to learn more about what we do with any information we collect? Review
the privacy notice in full.
1. WHAT INFORMATION DO WE COLLECT?
2.
HOW DO WE PROCESS YOUR INFORMATION?
3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR
PERSONAL INFORMATION?
4.
WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
5.
WHAT IS OUR STANCE ON THIRD-PARTY WEBSITES?
6.
HOW DO WE HANDLE YOUR SOCIAL LOGINS?
7.
HOW LONG DO WE KEEP YOUR INFORMATION?
8.
HOW DO WE KEEP YOUR INFORMATION SAFE?
9.
DO WE COLLECT INFORMATION FROM MINORS?
10. WHAT ARE YOUR PRIVACY RIGHTS?
11. CONTROLS FOR DO-NOT-TRACK FEATURES
12. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY
RIGHTS?
13.
DO WE MAKE UPDATES TO THIS NOTICE?
14.
HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
15.
HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
In Short: We collect personal
information that you provide to us.
We collect personal information that you voluntarily provide to us when
you register on the Services, express an interest in obtaining
information about us or our products and Services, when you participate in activities
on the Services, or otherwise when you contact us.
Personal Information Provided by You. The personal information that we collect depends on the context of
your interactions with us and the Services, the choices you make, and the
products and features you use. The personal information we collect may include the
following:
Sensitive Information. We do not
process sensitive information.
Social Media Login Data. We may provide
you with the option to register with us using your existing social media
account details, like your Facebook, Twitter, or other social media account. If
you choose to register in this way, we will collect the information described
in the section called "HOW DO WE HANDLE YOUR SOCIAL LOGINS?" below.
Application Data. If you use
our application(s), we also may collect the following information if you choose
to provide us with access or permission:
This information is primarily needed to maintain the security and operation
of our application(s), for troubleshooting, and for our internal analytics and
reporting purposes.
All personal information that you provide to us must be true, complete, and
accurate, and you must notify us of any changes to such personal information.
Information automatically collected
In Short: Some information
— such as your Internet Protocol (IP) address and/or browser and device
characteristics — is collected automatically when you visit our Services.
We automatically collect certain information when you visit, use, or
navigate the Services. This information does not reveal your specific identity
(like your name or contact information) but may include device and usage information,
such as your IP address, browser and device characteristics, operating system,
language preferences, referring URLs, device name, country, location,
information about how and when you use our Services, and other technical
information. This information is primarily needed to maintain the security and
operation of our Services, and for our internal analytics and reporting
purposes.
The information we collect includes:
In Short: We process your
information to provide, improve, and administer our Services, communicate with
you, for security and fraud prevention, and to comply with law. We may also
process your information for other purposes with your consent.
We process your personal information for a variety of reasons, depending on
how you interact with our Services, including:
In Short: We only process
your personal information when we believe it is necessary and we have a valid
legal reason (i.e., legal basis) to do so under applicable law, like with
your consent, to comply with laws, to provide you with services to enter into
or fulfill our contractual obligations, to protect your rights, or to fulfill our
legitimate business interests.
If you are located in the EU or UK, this section applies to you.
The General Data Protection Regulation (GDPR) and UK GDPR require us to
explain the valid legal bases we rely on in order to process your personal
information. As such, we may rely on the following legal bases to process your
personal information:
If you are located in Canada, this section applies to you.
We may process your information if you have given us specific permission
(i.e., express consent) to use your personal information for a specific purpose,
or in situations where your permission can be inferred (i.e., implied
consent). You can withdraw your
consent at any time.
In some exceptional cases, we may be legally permitted under applicable law
to process your information without your consent, including, for example:
In Short: We may share
information in specific situations described in this section and/or with the
following third parties.
We may need to share your personal information in the following
situations:
In Short: We are not
responsible for the safety of any information that you share with third parties
that we may link to or who advertise on our Services, but are not affiliated
with, our Services.
The Services may link to third-party websites, online services, or
mobile applications and/or contain advertisements from third parties that are
not affiliated with us and which may link to other websites, services, or
applications. Accordingly, we do not make any guarantee regarding any such
third parties, and we will not be liable for any loss or damage caused by the
use of such third-party websites, services, or applications. The inclusion of a
link towards a third-party website, service, or application does not imply an
endorsement by us. We cannot guarantee the safety and privacy of data you
provide to any third parties. Any data collected by third parties is not
covered by this privacy notice. We are not responsible for the content or
privacy and security practices and policies of any third parties, including
other websites, services, or applications that may be linked to or from the
Services. You should review the policies of such third parties and contact them
directly to respond to your questions.
In Short: If you choose to
register or log in to our Services using a social media account, we may have
access to certain information about you.
Our Services offer you the ability to register and log in using your
third-party social media account details (like your Facebook or Twitter
logins). Where you choose to do this, we will receive certain profile
information about you from your social media provider. The profile information
we receive may vary depending on the social media provider concerned, but will
often include your name, email address, friends list, and profile picture, as
well as other information you choose to make public on such a social media
platform.
We will use the information we receive only for the purposes that are
described in this privacy notice or that are otherwise made clear to you on the
relevant Services. Please note that we do not control, and are not responsible
for, other uses of your personal information by your third-party social media
provider. We recommend that you review their privacy notice to understand how
they collect, use, and share your personal information, and how you can set
your privacy preferences on their sites and apps.
In Short: We keep your
information for as long as necessary to fulfill the purposes outlined
in this privacy notice unless otherwise required by law.
We will only keep your personal information for as long as it is necessary for
the purposes set out in this privacy notice, unless a longer retention period
is required or permitted by law (such as tax, accounting, or other legal
requirements). No purpose in this notice will require us keeping your
personal information for longer than the period of time in which users have an
account with us.
When we have no ongoing legitimate business need to process your personal
information, we will either delete or anonymize such information, or,
if this is not possible (for example, because your personal information has
been stored in backup archives), then we will securely store your personal
information and isolate it from any further processing until deletion is
possible.
In Short: We aim to protect
your personal information through a system of organizational and
technical security measures.
We have implemented appropriate and reasonable technical
and organizational security measures designed to protect the security
of any personal information we process. However, despite our safeguards and
efforts to secure your information, no electronic transmission over the
Internet or information storage technology can be guaranteed to be 100% secure,
so we cannot promise or guarantee that hackers, cybercriminals, or
other unauthorized third parties will not be able to defeat our
security and improperly collect, access, steal, or modify your information.
Although we will do our best to protect your personal information, transmission
of personal information to and from our Services is at your own risk. You
should only access the Services within a secure environment.
In Short: We do not
knowingly collect data from or market to children under 18 years of age.
We do not knowingly solicit data from or market to children under 18 years
of age. By using the Services, you represent that you are at least 18 or that
you are the parent or guardian of such a minor and consent to such minor
dependent’s use of the Services. If we learn that personal information from
users less than 18 years of age has been collected, we will deactivate the
account and take reasonable measures to promptly delete such data from our
records. If you become aware of any data we may have collected from children
under age 18, please contact us at info@shoppersparadise.nl.
In Short: In some
regions, such as the European Economic Area (EEA), United Kingdom (UK),
Switzerland, and Canada, you have rights that allow you greater access to and
control over your personal information. You may review, change, or
terminate your account at any time.
In some regions (like the EEA, UK, Switzerland, and Canada), you have
certain rights under applicable data protection laws. These may include the
right (i) to request access and obtain a copy of your
personal information, (ii) to request rectification or erasure; (iii) to
restrict the processing of your personal information; (iv) if applicable, to
data portability; and (v) not to be subject to automated decision-making. In
certain circumstances, you may also have the right to object to the processing
of your personal information. You can make such a request by contacting us by
using the contact details provided in the section "HOW
CAN YOU CONTACT US ABOUT THIS NOTICE?" below.
We will consider and act upon any request in accordance with applicable
data protection laws.
If you are located in the EEA or UK and you believe we are unlawfully
processing your personal information, you also have the right to complain to
your Member State
data protection authority or UK
data protection authority.
If you are located in Switzerland, you may contact the Federal Data Protection and
Information Commissioner.
If we are relying on your consent to process your personal
information, which may be express and/or implied consent depending on the
applicable law, you have the right to withdraw your consent at any time.
You can withdraw your consent at any time by contacting us by using the contact
details provided in the section "HOW CAN YOU CONTACT US ABOUT
THIS NOTICE?" below.
However, please note that this will not affect the lawfulness of the
processing before its withdrawal nor, when applicable law
allows, will it affect the processing of your personal information conducted
in reliance on lawful processing grounds other than consent.
Account Information
If you would at any time like to review or change the information in your
account or terminate your account, you can:
Upon your request to terminate your account, we will deactivate or delete
your account and information from our active databases. However, we may retain
some information in our files to prevent fraud, troubleshoot problems, assist
with any investigations, enforce our legal terms and/or comply with applicable
legal requirements.
If you have questions or comments about your privacy rights, you may email
us at info@shoppersparadise.nl.
Most web browsers and some mobile operating systems and mobile applications
include a Do-Not-Track ("DNT") feature or setting you can activate to
signal your privacy preference not to have data about your online browsing
activities monitored and collected. At this stage no uniform technology
standard for recognizing and implementing DNT signals has
been finalized. As such, we do not currently respond to DNT browser
signals or any other mechanism that automatically communicates your choice not
to be tracked online. If a standard for online tracking is adopted that we must
follow in the future, we will inform you about that practice in a revised
version of this privacy notice.
In Short: If you are a resident
of California, Colorado, Connecticut, Utah or Virginia, you are
granted specific rights regarding access to your personal information.
What categories of personal information do we collect?
We have collected the following categories of personal information in the
past twelve (12) months:
|
Category |
Examples |
Collected |
|
A. Identifiers |
Contact details, such as real name, alias, postal address, telephone or mobile
contact number, unique personal identifier, online identifier, Internet
Protocol address, email address, and account name |
YES |
|
B. Personal information as defined in the California Customer Records
statute |
Name, contact information, education, employment, employment history, and
financial information |
NO |
|
C. Protected classification characteristics under state or federal law |
Gender and date of birth |
NO |
|
D. Commercial
information |
Transaction information, purchase history, financial details, and payment
information |
NO |
|
E. Biometric information |
Fingerprints and voiceprints |
NO |
|
F. Internet or other similar network activity |
Browsing history, search history, online behavior, interest data,
and interactions with our and other websites, applications, systems, and
advertisements |
NO |
|
G. Geolocation data |
Device location |
NO |
|
H. Audio, electronic, visual, thermal, olfactory, or similar information |
Images and audio, video or call recordings created in connection with our
business activities |
NO |
|
I. Professional or employment-related information |
Business contact details in order to provide you our Services at a
business level or job title, work history, and professional qualifications if
you apply for a job with us |
NO |
|
J. Education Information |
Student records and directory information |
NO |
|
K. Inferences drawn from collected personal information |
Inferences drawn from any of the collected personal information listed
above to create a profile or summary about, for example, an individual’s
preferences and characteristics |
NO |
|
L. Sensitive personal Information |
NO |
We will use and retain the collected personal information as needed to
provide the Services or for:
We may also collect other personal information outside of these categories
through instances where you interact with us in person, online, or by phone or
mail in the context of:
How do we use and share your personal information?
Learn about how we use your personal information in the
section, "HOW DO WE
PROCESS YOUR INFORMATION?"
Will your information be shared with anyone else?
We may disclose your personal information with our service providers
pursuant to a written contract between us and each service provider. Learn more
about how we disclose personal information to in the section, "WHEN
AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?"
We may use your personal information for our own business purposes, such as
for undertaking internal research for technological development and
demonstration. This is not considered to be "selling" of
your personal information.
We have not disclosed, sold, or shared any personal information to third
parties for a business or commercial purpose in the preceding twelve (12)
months. We will not sell or share personal information in the future
belonging to website visitors, users, and other consumers.
California Residents
California Civil Code Section 1798.83, also known as the "Shine
The Light" law permits our users who are California residents to
request and obtain from us, once a year and free of charge, information about
categories of personal information (if any) we disclosed to third parties for
direct marketing purposes and the names and addresses of all third parties with
which we shared personal information in the immediately preceding calendar
year. If you are a California resident and would like to make such a request,
please submit your request in writing to us using the contact information
provided below.
If you are under 18 years of age, reside in California, and have a
registered account with the Services, you have the right to request removal of
unwanted data that you publicly post on the Services. To request removal of
such data, please contact us using the contact information provided below and
include the email address associated with your account and a statement that you
reside in California. We will make sure the data is not publicly displayed on
the Services, but please be aware that the data may not be completely or
comprehensively removed from all our systems (e.g., backups, etc.).
CCPA Privacy Notice
This section applies only to California residents. Under the California
Consumer Privacy Act (CCPA), you have the rights listed below.
The California Code of Regulations defines
a "residents" as:
(1) every individual who is in the State of California for other than a
temporary or transitory purpose and
(2) every individual who is domiciled in the State of California who is
outside the State of California for a temporary or transitory purpose
All other individuals are defined as "non-residents."
If this definition of "resident" applies to you, we
must adhere to certain rights and obligations regarding your personal
information.
Your rights with respect to your personal data
Right to request deletion of the data — Request to delete
You can ask for the deletion of your personal information. If you ask us to
delete your personal information, we will respect your request and delete your
personal information, subject to certain exceptions provided by law, such as
(but not limited to) the exercise by another consumer of his or her right to
free speech, our compliance requirements resulting from a legal obligation, or
any processing that may be required to protect against illegal activities.
Right to be informed — Request to know
Depending on the circumstances, you have a right to know:
In accordance with applicable law, we are not obligated to provide or
delete consumer information that is de-identified in response to a consumer
request or to re-identify individual data to verify a consumer request.
Right to Non-Discrimination for the Exercise of a Consumer’s Privacy Rights
We will not discriminate against you if you exercise your privacy rights.
Right to Limit Use and Disclosure of Sensitive Personal Information
We do not process consumer's sensitive personal information.
Verification process
Upon receiving your request, we will need to verify your identity to
determine you are the same person about whom we have the information in our
system. These verification efforts require us to ask you to provide information
so that we can match it with information you have previously provided us. For
instance, depending on the type of request you submit, we may ask you to
provide certain information so that we can match the information you provide
with the information we already have on file, or we may contact you through a
communication method (e.g., phone or email) that you have previously
provided to us. We may also use other verification methods as the circumstances
dictate.
We will only use personal information provided in your request to verify
your identity or authority to make the request. To the extent possible, we will
avoid requesting additional information from you for the purposes of
verification. However, if we cannot verify your identity from the information
already maintained by us, we may request that you provide additional
information for the purposes of verifying your identity and for security or
fraud-prevention purposes. We will delete such additionally provided
information as soon as we finish verifying you.
Other privacy rights
To exercise these rights, you can contact us by email
at info@shoppersparadise.nl, or by referring to the contact details
at the bottom of this document. If you have a complaint about how we handle
your data, we would like to hear from you.
Colorado Residents
This section applies only to Colorado residents. Under the Colorado Privacy
Act (CPA), you have the rights listed below. However, these rights are not
absolute, and in certain cases, we may decline your request as permitted by law.
To submit a request to exercise these rights described
above, please email info@shoppersparadise.nl.
If we decline to take action regarding your request and you wish to appeal
our decision, please email us at info@shoppersparadise.nl. Within
forty-five (45) days of receipt of an appeal, we will inform you in writing of
any action taken or not taken in response to the appeal, including a written
explanation of the reasons for the decisions.
Connecticut Residents
This section applies only to Connecticut residents. Under the Connecticut
Data Privacy Act (CTDPA), you have the rights listed below. However, these rights
are not absolute, and in certain cases, we may decline your request as
permitted by law.
To submit a request to exercise these rights described above,
please email info@shoppersparadise.nl.
If we decline to take action regarding your request and you wish to appeal
our decision, please email us at info@shoppersparadise.nl. Within sixty
(60) days of receipt of an appeal, we will inform you in writing of any action
taken or not taken in response to the appeal, including a written explanation
of the reasons for the decisions.
Utah Residents
This section applies only to Utah residents. Under the Utah Consumer
Privacy Act (UCPA), you have the rights listed below. However, these rights are
not absolute, and in certain cases, we may decline your request as permitted by
law.
To submit a request to exercise these rights described above,
please email info@shoppersparadise.nl.
Virginia Residents
Under the Virginia Consumer Data Protection Act (VCDPA):
"Consumer" means a natural person who is a resident of the Commonwealth
acting only in an individual or household context. It does not include a
natural person acting in a commercial or employment context.
"Personal data" means any information that is linked or
reasonably linkable to an identified or identifiable natural
person. "Personal data" does not include de-identified data
or publicly available information.
"Sale of personal data" means the exchange of personal data
for monetary consideration.
If this definition of "consumer" applies to you, we
must adhere to certain rights and obligations regarding your personal data.
Your rights with respect to your personal data
Exercise your rights provided under the Virginia VCDPA
You may contact us by email at info@shoppersparadise.nl.
If you are using an authorized agent to exercise your rights, we
may deny a request if the authorized agent does not submit proof that
they have been validly authorized to act on your behalf.
Verification process
We may request that you provide additional information reasonably necessary
to verify you and your consumer's request. If you submit the request through
an authorized agent, we may need to collect additional information to
verify your identity before processing your request.
Upon receiving your request, we will respond without undue delay, but in
all cases, within forty-five (45) days of receipt. The response period may be
extended once by forty-five (45) additional days when reasonably necessary. We
will inform you of any such extension within the initial 45-day response
period, together with the reason for the extension.
Right to appeal
If we decline to take action regarding your request, we will inform you of
our decision and reasoning behind it. If you wish to appeal our decision,
please email us at info@shoppersparadise.nl. Within sixty (60) days of
receipt of an appeal, we will inform you in writing of any action taken or not
taken in response to the appeal, including a written explanation of the reasons
for the decisions. If your appeal is denied, you may contact the Attorney General to submit a
complaint.
In Short: Yes, we will update
this notice as necessary to stay compliant with relevant laws.
We may update this privacy notice from time to time. The updated version
will be indicated by an updated "Revised" date and the
updated version will be effective as soon as it is accessible. If we make
material changes to this privacy notice, we may notify you either by
prominently posting a notice of such changes or by directly sending you a
notification. We encourage you to review this privacy notice frequently to be
informed of how we are protecting your information.
If you have questions or comments about this notice, you may email us
at info@shoppersparadise.nl or contact us by post at:
ShoppersParadise,
Netherlands
You have the right to request access to the personal information we collect
from you, change that information, or delete it. To request to review,
update, or delete your personal information, please contact us at
info@shoppersparadise.nl.